Conformance target
This site aims to meet the Web Content Accessibility Guidelines (WCAG) version 2.2, Level AA, published by the World Wide Web Consortium. We also aim to meet the requirements of the European Accessibility Act, which became enforceable on 28 June 2025 and applies to digital services offered to consumers in the European Union, including Ireland.
Current status
As of 2 May 2026, the site is partially conformant with WCAG 2.2 Level AA. Partial conformance means that some parts of the content do not yet fully conform.
Known issues
- Some legacy chart components in the analytics dashboard do not yet provide full text alternatives. A text summary is available below each chart, and a fully accessible replacement is being rolled out in Q3 2026.
- The PDF export of the Pro Report is being remediated to meet PDF/UA. A tagged version is expected in June 2026.
- One third party embedded video on our blog lacks captions in Irish. English captions are available.
What works well
- All upload, check, and account flows are keyboard navigable, with a visible focus ring.
- Colour contrast across the site meets or exceeds 4.5 to 1 for body text.
- Form fields have associated labels and error messages are linked by aria-describedby.
- The site is responsive from 320 pixels wide and supports zoom to 400% without loss of content.
- Pages have a clear heading hierarchy and skip-to-content links.
Assistive technologies tested
We test regularly with the following combinations:
- NVDA on Firefox and Chrome (Windows).
- VoiceOver on Safari (macOS and iOS).
- TalkBack on Chrome (Android).
- Dragon NaturallySpeaking voice control.
- Windows High Contrast and macOS Increase Contrast.
Preparation of this statement
This statement was prepared on 2 May 2026 following an external audit by an independent accessibility consultancy. It is reviewed every six months or whenever a significant change is made to the site.
Feedback and contact
If you encounter any barrier on this site, please tell us so we can fix it.
- Email: access@payslipiq.co.uk
- Postal address: PayslipIQ, Dogpatch Labs, The CHQ Building, Custom House Quay, Dublin 1, D01 Y6H7
- Phone: 01 902 0000 (Mon to Fri 9.00 to 17.00)
We aim to acknowledge your message within two working days and provide a substantive response within ten working days.
Enforcement
If you are not satisfied with our response, you can contact the National Disability Authority Centre for Excellence in Universal Design or the Workplace Relations Commission as appropriate. EU residents may also refer concerns to the relevant national market surveillance authority under the European Accessibility Act.
Read more about how we handle data on our trust page.
This statement summarises our commitments and current status. It is not legal advice.