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Employer PAYE Reference Numbers Explained: UK Payslip Codes 2026/27

Sarah Whitfield, ACA7 min read

Your UK payslip is full of reference numbers - Employer PAYE Reference, Office Number, Accounts Office Reference, Employee Number, NI Number, Works Number, Tax Code. Knowing what each one identifies (and which ones HMRC needs when you raise an issue) is essential for any payroll question. This guide decodes them all.

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At-a-glance: every reference number on a typical UK payslip

ReferenceFormatWhat it identifiesWho issued it
Employer PAYE Reference3 digits / letters and numbers (e.g. 120/AB12345)Your employer's tax office + their PAYE schemeHMRC
Office Number3 digits (the part before the /)The HMRC office handling your employer's payrollHMRC
Accounts Office Reference13 characters (e.g. 120PA00123456X)Where employer pays PAYE/NI/student loan to HMRCHMRC
Employee Number / Works NumberVariable (often 4-8 digits)YOU, in your employer's payroll systemYour employer
National Insurance Number9 characters (e.g. AB123456C)YOU, in HMRC's recordsHMRC
Tax Code4-6 chars (e.g. 1257L)Your tax-free allowance levelHMRC
NI Category Letter1 letter (e.g. A)Your NI band classHMRC
Pay Reference PeriodDate rangeThe period this payslip coversYour employer

Employer PAYE Reference (the most-needed one)

The Employer PAYE Reference is the single most-frequently-needed identifier when you raise issues with HMRC about your tax or NI.

Format

A 3-character HMRC office number, followed by /, followed by an alphanumeric employer reference. For example:

120/AB12345

Where you find it

When you need it

Office Number

The first 3 digits of the Employer PAYE Reference (the part before the /). Identifies which HMRC office handles your employer's PAYE scheme.

You don't usually need this on its own - it's part of the full Employer PAYE Reference. But if your employer is investigating PAYE issues internally, the payroll team uses the Office Number to direct queries to the right HMRC team.

Accounts Office Reference

A separate 13-character reference, distinct from the PAYE Reference. Used by your employer when paying PAYE/NI/student loan deductions to HMRC.

Format example:

120PA00123456X

You'll see this on:

You don't need this for personal HMRC queries - it's an employer-side identifier.

Employee Number / Works Number

Your employer's internal identifier for you. Format varies by employer:

This number identifies you in:

You'd quote this when:

National Insurance Number

A 9-character HMRC identifier in the format AA NN NN NN A (two letters, six digits, one letter, often shown without spaces).

This is YOUR identifier in HMRC's tax-and-benefit system. It's used for:

You should NEVER share your NI number except with:

Tax Code

A 3-6 character code combining digits + letter(s) showing your tax-free allowance level for the period.

Common formats:

See our tax codes guide for the full list.

NI Category Letter

A single letter on your payslip showing which NI band class applies to you. Common categories for 2026/27:

LetterWho it applies to
AStandard adult employees
CState Pensioners (no employee NI but employer still pays)
FApprentices under 25
HApprentices under 25 (Investment Zone variant)
JDeferred NI (people with multiple jobs above UEL)
LInvestment Zone workers
MUnder 21 (employer NI rate reduced)
NInvestment Zone Under 21
VVeterans (employer NI rate reduced for first 12 months of civilian employment)
XNI exempt (specific circumstances)
ZUnder 21 deferred

The wrong category letter can result in over-deduction or under-deduction of NI - common when your circumstances change (you turn 21, become a state pensioner, complete an apprenticeship). See our NI category letters guide.

Pay Reference Period

The dates the payslip covers. For monthly-paid workers, typically:

For weekly-paid workers, "Week 5" or similar.

This matters because:

Other reference numbers you might see

Depending on your employer / sector:

These are employer-internal references - useful for internal queries but not relevant to HMRC.

What to do if a reference is wrong

If the Employer PAYE Reference on your payslip differs from what HMRC has for that employer:

  1. Sign in to your Personal Tax Account at gov.uk/personal-tax-account.
  2. Click PAYE Income Tax History → your employer.
  3. Compare the reference shown with what's on your payslip.
  4. If different, contact your employer's payroll. HMRC's record is the authoritative one.
  5. If your NI Number is wrong on your payslip, this is a serious error - your NI contributions may not be credited to you. Email payroll immediately AND contact HMRC on 0300 200 3500 (NI helpline).

A complete payslip read-through

A well-structured UK payslip top-section looks like:

─────────────────────────────────────────────
ACME Limited                  PAYSLIP
123 High Street               
London, EC1V 2NX              

Employee:        John Smith
Employee No:     045892
NI Number:       AB123456C
Tax Code:        1257L
NI Category:     A
Pay Period:      May 2026 (Period 02)
Pay Date:        31 May 2026
Employer PAYE:   120/AB12345
─────────────────────────────────────────────

Every field above carries a specific function. Confusing them is the #1 source of payroll-query confusion.

Disclaimer

PayslipIQ provides automated educational guidance based on the figures you supply. It is not regulated payroll or tax advice. Reference numbers are factual identifiers, not regulated tax matters; for substantial PAYE issues, contact HMRC on 0300 200 3300 (PAYE helpline) or use a CTA-qualified tax adviser.

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PayslipIQ provides educational information and estimated calculations only. It does not provide tax, legal, financial, payroll, accounting, pension, benefits or employment advice. Always verify your payslip, tax code, deductions and take-home pay with your employer's payroll department, HMRC, your pension provider, a qualified accountant, tax adviser or another appropriately qualified professional.

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