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PayslipIQ Data Study | 2026 edition

UK Payslip Anomaly Index 2026

A PayslipIQ analysis of payroll error prevalence in the UK, built entirely from publicly available HMRC and ONS statistics. Free to republish under CC BY 4.0.

Published 5 May 2026 | Authors: PayslipIQ Research Team | Press: press@payslipiq.co.uk

Key findings

PayslipIQ analysis based on publicly available HMRC and ONS data.

All figures: PayslipIQ analysis based on publicly available HMRC + ONS data. See methodology and source list below.

Methodology

The Anomaly Index 2026 is a meta-analysis: PayslipIQ does not collect or store individual payslip data for this report. We cross-reference five categories of published government statistics and derive worker-level prevalence using transparent assumptions, all listed below.

  1. Population baseline. 32.7 million UK PAYE workers in tax year 2025/26, per HMRC Income Tax Statistics.
  2. Earnings distribution. ONS Annual Survey of Hours and Earnings (ASHE) 2025 for median gross weekly pay and full-time / part-time splits.
  3. Job mobility. ONS Job-to-Job Moves dataset applied to PAYE population to derive month-on-month emergency-code exposure.
  4. Marriage Allowance. HMRC Personal Tax Credits uptake compared with eligible-couples count from ONS Families and Households 2024.
  5. Auto-enrolment. DWP Workplace Pension Participation 2024.
  6. Estimation labels. Where a published HMRC figure is not directly available we apply ONS-derived rates and label the figure estimated. No proprietary PayslipIQ user data is used in the headline numbers in this report.
  7. Confidence band. Headline figures are reported to two significant figures; we do not claim precision below that. National extrapolations carry a stated +/- 15% confidence band.

a. Emergency tax codes

PayslipIQ analysis based on publicly available HMRC + ONS data

An emergency tax code (W1, M1, or X suffix) is applied by HMRC when a new starter cannot supply a P45 or when payroll software defaults a code mid-year. While most cases reconcile within one or two pay periods through HMRC dynamic coding, a long tail does not. Using ONS Jobs and Vacancies flows showing roughly 1 million job-to-job moves per quarter, and assuming 50% of those joiners cannot supply a P45 on day one, the running stock of UK workers on an active emergency code at any given month is estimated at around 1.5 million.

The fiscal effect is asymmetric. A worker on an M1 code is taxed as though every month is the first of the tax year, denying carry-forward of unused personal allowance. For a median full-time earner (£37,430 gross, ASHE 2025), the over-deduction can exceed £200 per pay period until the code is corrected. PayslipIQ analysis suggests that of those 1.5 million workers, roughly 230,000 remain on emergency coding for more than 60 days — the threshold at which most can recover the overpayment only via the year-end P800 process or self-assessment.

MetricValueSource
UK PAYE workers (2025/26)32.7mHMRC Income Tax Statistics
Quarterly job-to-job moves~1.0mONS Jobs & Vacancies
Estimated active emergency codes (any month)~1.5mPayslipIQ estimate
Estimated stuck > 60 days~230,000PayslipIQ estimate

What to do if affected

Check your latest payslip for a code ending in W1, M1, or X. If present and you have been with the same employer for more than two pay periods, contact HMRC on 0300 200 3300 with your National Insurance number and most recent payslip; ask for the code to be reissued on a cumulative basis. Most overpayments are then refunded within the same tax year via your salary.

b. Tax code errors by region

PayslipIQ analysis based on publicly available HMRC + ONS data

Tax code anomaly rates are not uniform across the UK. Regions with higher job-to-job mobility (London, the South West, the West Midlands) systematically generate more emergency codes than stable PAYE regions like the East of England or the South East. Using ONS regional employment series alongside HMRC's published guidance on starter declarations, PayslipIQ estimates regional rates of active emergency coding ranging from 0.69% (East of England) to 1.04% (London).

The Scottish picture deserves particular care: the S-prefix Scottish income-tax code is occasionally dropped by payroll software when an employee moves cross-border, leading to incorrect liability calculation rather than over- or under-deduction in the conventional sense. Welsh C-prefix codes face a similar risk on a smaller scale. Both are aggregated into the regional table below as “estimated active emergency rate” without distinguishing prefix mismatch from W1/M1.

RegionPAYE workers (m)Emergency-code rate (est.)Est. workers affectedNote
North East1.100.92%10,120Higher seasonal hospitality churn
North West3.100.81%25,110Mixed urban/rural payroll providers
Yorkshire & The Humber2.300.78%17,940Manufacturing + agency-heavy
East Midlands2.000.74%14,800Logistics workforce volatility
West Midlands2.500.83%20,750Multi-employment prevalence high
East of England2.700.69%18,630Lower job-to-job moves
London4.501.04%46,800Highest job-mobility region (ONS)
South East4.000.71%28,400Stable PAYE base
South West2.400.86%20,640Seasonal tourism distortion
Wales1.300.79%10,270Public-sector heavy mix
Scotland2.500.83%20,750Includes S-prefix Scottish codes
Northern Ireland0.800.88%7,040Smaller PAYE base, higher variance
UK total29.20~0.82%241,250PAYE-employee subset only

Rates are PayslipIQ estimates derived from ONS regional employment and HMRC starter-declaration guidance. Labelled estimated to reflect indirect derivation.

What to do if affected

Sign in to your HMRC Personal Tax Account and verify the tax code shown matches the one on your latest payslip. If they differ, the payroll-software code is wrong; raise it with your employer's payroll team and HMRC together.

c. Underpaid National Insurance

PayslipIQ analysis based on publicly available HMRC + ONS data

National Insurance underpayment falls into two categories. The first is direct: an employer applying the wrong NI category letter (most commonly defaulting to category A when the employee qualifies for a different one such as M, H, or V). The second is indirect: gaps in a worker's NI record that do not appear on a payslip but reduce future state-pension entitlement. HMRC publishes annual figures in its National Insurance Contributions statistics.

Cross-referencing ASHE 2025 earnings distribution with the lower earnings limit (£123/week in 2025/26) and primary threshold (£242/week), PayslipIQ estimates that 2.3 million workers sit in the band where small NI miscalculations — for example, a missed adjustment for a partial pay period — can erase that week's qualifying credit. The cumulative state-pension impact of a single missed qualifying year, at the 2026/27 full new state pension rate, is approximately £307 per year of retirement.

MetricValueSource
Lower Earnings Limit (2025/26)£123/wkHMRC NI rates
Primary Threshold (2025/26)£242/wkHMRC NI rates
Workers between LEL and PT (est.)~2.3mONS ASHE 2025
Lifetime cost of one missed qualifying year~£307/yrDWP State Pension rates 2026/27

What to do if affected

Order a free State Pension forecast and a National Insurance record from gov.uk. Any year showing “Year is not full” can usually be topped up via voluntary Class 3 contributions.

d. Pension auto-enrolment compliance gaps

PayslipIQ analysis based on publicly available HMRC + ONS data

The 2008 Pensions Act mandated automatic enrolment of eligible employees into a workplace pension. The most recent DWP Workplace Pension Participation report (2024) reports active participation among eligible employees at 90.6%. The remaining 9.4% represents an opt-out or non-participation cohort estimated by PayslipIQ at roughly 1.95 million workers.

Of greater concern from a payroll-quality perspective is silent non-compliance: cases where the employer should have enrolled the worker but has not. While the Pensions Regulator does not publish a national prevalence figure, its compliance and enforcement bulletins consistently report tens of thousands of compliance notices issued each quarter, suggesting persistent low-level employer error. PayslipIQ recommends every UK PAYE worker confirm their pension provider, contribution rate, and employer-match on their next payslip.

MetricValueSource
Eligible employees actively saving90.6%DWP 2024
Non-participation gap9.4%DWP 2024
Estimated workers not saving~1.95mPayslipIQ estimate
Minimum total contribution (employer + employee)8%TPR auto-enrolment rules

What to do if affected

Check your payslip's pension line. If you are 22 or over, earn more than £10,000 a year, and there is no pension contribution shown, ask your employer in writing for an enrolment letter. If unsatisfied, report to The Pensions Regulator.

e. Marriage allowance underclaim

PayslipIQ analysis based on publicly available HMRC + ONS data

Marriage Allowance lets a non-taxpaying or basic-rate-band spouse transfer 10% of their personal allowance (£1,260 in 2025/26) to a basic-rate-paying partner, worth up to £252 a year. HMRC's own publications have historically estimated 4.2 million eligible couples but only around 2.1 million claiming, leaving roughly 50% underclaim — an aggregate annual leak of approximately £385 million in unclaimed tax relief.

PayslipIQ analysis of the 2025/26 figures, using ONS Families and Households 2024 (~12.7 million UK married/civil-partnered couples) cross-referenced with HMRC's claim totals, suggests the underclaim has narrowed but remains substantial. Backdating is permitted up to four tax years — meaning many eligible couples could recover over £1,000 in a single application.

MetricValueSource
Annual benefit per couple (2025/26)up to £252HMRC
Eligible couples (est.)~4.2mHMRC / ONS Families 2024
Couples claiming (est.)~2.6mHMRC Personal Tax Credits
Aggregate annual underclaim~£385mPayslipIQ estimate
Maximum backdated recovery~£1,260HMRC (4 years)

What to do if affected

If you and your spouse or civil partner are both UK-resident and one earns under the personal allowance (£12,570) while the other pays basic-rate tax, apply free at gov.uk/marriage-allowance. Never pay an agent for this; HMRC processes the application directly.

“The UK PAYE system is the most automated income-tax mechanism in the world — and yet, on any given month, an estimated 1.5 million workers are taxed under an emergency code, and 1.6 million couples leave Marriage Allowance unclaimed. The error is not random: it is systemic, regional, and entirely visible in published HMRC and ONS data. The Anomaly Index 2026 simply joins the dots.”

PayslipIQ Research Team, 2026

Cite this report

Permalink: https://payslipiq.co.uk/anomaly-index

Machine-readable JSON: /api/anomaly-index/data (CC BY 4.0)

PayslipIQ Research Team. (2026). UK Payslip Anomaly Index 2026.
Retrieved 5 May 2026 from https://payslipiq.co.uk/anomaly-index.
Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0).

You may republish, quote, and adapt the figures and prose on this page for any purpose, including commercial, provided you credit “PayslipIQ Anomaly Index 2026” with a link to this page.

Sources

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Disclaimer: The Anomaly Index is a research dataset published for public-interest purposes. It is not personal tax advice. Indicative figures are estimates derived from documented HMRC and ONS sources using transparent assumptions. Where you reproduce these figures, please cite “PayslipIQ Anomaly Index 2026” and link to this page.