Trust Centre
Data deletion policy
Your right to erasure under UK GDPR, applied to PayslipIQ.
PayslipIQ provides educational information and estimated calculations only. It does not provide tax, legal, financial, payroll, accounting, pension, benefits or employment advice. Always verify your payslip, tax code, deductions and take-home pay with your employer's payroll department, HMRC, your pension provider, a qualified accountant, tax adviser or another appropriately qualified professional.
What we hold by default
By default, we hold:
- Email addresses of subscribers who opted in to our list (until you unsubscribe).
- Hashed IP addresses for rate limiting (28 days from last activity).
- Anonymous analytics events (aggregated, no personal data).
- Stripe payment records for purchasers (kept for the period required by HMRC and Stripe regulatory requirements, typically 6 to 7 years).
What we never store
We do not store the raw payslip you upload. The image or PDF is processed in memory, OCR is performed, the structured data is returned to you, and the original file is deleted. We do not use uploads to train AI models.
How to request deletion
Email privacy@payslipiq.co.uk from the email address you wish to delete. We respond within 2 working days and complete deletion within 30 days, in line with UK GDPR Article 17.
Lawful retention exceptions
Where we are legally required to retain data (notably Stripe payment records for accounting and HMRC purposes), we retain the minimum required for the minimum required period, then delete.
Other data subject rights
Under UK GDPR you also have the right to access, rectify, restrict processing of, and port your data. We respond to access requests within 30 days. Use the same email address as above.
PayslipIQ provides educational information and estimated calculations only. It does not provide tax, legal, financial, payroll, accounting, pension, benefits or employment advice. Always verify your payslip, tax code, deductions and take-home pay with your employer's payroll department, HMRC, your pension provider, a qualified accountant, tax adviser or another appropriately qualified professional.