Trust Centre
Corrections policy
Factual errors are corrected quickly and visibly. This page describes how.
PayslipIQ provides educational information and estimated calculations only. It does not provide tax, legal, financial, payroll, accounting, pension, benefits or employment advice. Always verify your payslip, tax code, deductions and take-home pay with your employer's payroll department, HMRC, your pension provider, a qualified accountant, tax adviser or another appropriately qualified professional.
How to flag a correction
Email editors@payslipiq.co.uk with the URL of the page, a short description of the error, and a source if you have one. We acknowledge receipt within 2 working days.
Triage
We classify reported errors as: factual error (rate, threshold, statutory figure), procedural error (the steps to do something), or interpretive disagreement (we describe a rule one way; you see it another). We treat the first two as urgent and the third as a discussion.
What we publish when we correct
For factual errors that affect a number, we update the page and add a Corrections note at the bottom listing the date, the old wording, and the new wording. For procedural errors we update the page and bump the Last reviewed date. The note stays for 30 days, then moves to a separate corrections log.
Corrections log
A rolling 12-month corrections log is published at /trust/corrections-log (added once we have entries to publish).
Calculation results
If a calculation we returned to you was demonstrably wrong, we will say so privately to you and we will fix the underlying calculation logic. We will not publish corrections of individual results because they relate to data you uploaded.
PayslipIQ provides educational information and estimated calculations only. It does not provide tax, legal, financial, payroll, accounting, pension, benefits or employment advice. Always verify your payslip, tax code, deductions and take-home pay with your employer's payroll department, HMRC, your pension provider, a qualified accountant, tax adviser or another appropriately qualified professional.